FAQ

Effective June 26, 2020, and until further notice,  Alexis Park will require guests to wear face masks or face coverings when on the property in public area.  Masks can be removed if eating or drinking. This is to keep our guests, employees, and the Las Vegas area safe and healthy. 

Standard check-in time is 4:00 p.m. Guests requesting an early check-in must contact the front desk for availability and approval. An early arrival fee of $25.00 is applicable for check-ins prior to 12:00 p.m.

Standard checkout time is 11:00 a.m. Guests requesting a late checkout must contact the front desk for availability and approval. A half day-rate of the hotels selling rate will be applied as the fee, discounted rate not applicable if the guest would like to stay until 2:00 p.m. All checkouts past 2pm will be charged full days rate. 

Note: Late departures may not be available on high occupancy days.

Alexis Park Resort has discontinued the shuttle service due to the pandemic and as a safety precaution for the guests and employees. 

Lodging rates include complimentary wireless high-speed internet access up to 5 Mbps. Upgraded bandwith available for purchase. Open signal Wi-Fi is available to all resort guests in public areas to include hotel lobby, restaurant, bar, showroom, and pool area 1.

Our Resort is designated as dog friendly, and welcomes dogs up to 60 pounds—maximum two dogs per guest suite. Please read the following dog friendly policy restrictions:

1. Room type and location may be restricted to certain areas of the resort.
2. A non-refundable dog fee of $100.00 plus tax applies for all dogs and will be added to your bill. In the event that extra servicing to the suite is required upon checkout, additional charges may apply.
3. Please note that any repairs or for damage incurred to the room by the dog is the responsibility of the guest. Damage will include replacement of sofas, chairs, mattresses, window coverings, lamps, doors, carpeting, etc.
4. With the exception of service animals, dogs are not permitted in the food and beverage outlets and are not permitted in the pool areas because of health regulations.
5. Dogs must be kept in a kennel at all times when you are away from your suite.  Dogs must not be left unattended in the room for extended periods of time.  If your dog is disturbing other guests/staff or causing damage, then it cannot be left alone and must remain in your control.  Our housekeepers will not provide daily service, where a dog is left unsupervised.
6. No barking, or off-leash activity is permitted while outdoors on resort property.  All dogs must be carried, caged, or restrained on a leash.  Please do not loiter in any public building area (Lobby, Conference Center) where other guests might experience allergies to certain dogs.
7. We count on you to prevent your dog from making excessive noise, being disruptive, or aggressive to other guests.  If your dog is deemed dangerous, harmful or disruptive, resort management has sole discretion to require you to find other accommodations.  The resort also reserves the right to contact animal control to have a dog removed.
8. Please clean up after your dog.  We have established “Pooper Bag Stations” around the 28 and 29 buildings where improved grass spaces are available for your dogs.
9. Dogs should not be left unattended in vehicles.   Leaving a dog unattended in a standing or parked motor vehicle during extreme heat, cold, or in any other manner that endangers the animal’s health or safety is against the law in the State of Nevada.  A hot summer day in Las Vegas may result in serious injury or death to your dog.
10. No cats allowed.

Alexis Park Resort provides free admission to the Health and Fitness Center to all registered guests. Children under 18 must be accompanied by an adult. The fitness center is open seven days per week, 5:00 a.m. to 8:00 p.m.

Yes. The Lodging Tax is 13.38%.

 Yes. The Resort Fee is $37.42 per night.

Yes. There is an additional charge of $10.00 per person for either a third or fourth person in a room per night plus tax. There is no additional charge for children 18 years of age and under, when occupying the same room with an adult, using existing bedding.

Alexis Park does accept and store packages for hotel guests. Please be advised that there is a handling fee for each incoming/outgoing packages as described below.

A service charge of 23% will be applied to the handling and delivery fee.  

Note: Please address all packages to the person that will be picking it up.