Pegasus Bar and Lounge

FAQS

Frequently Asked Questions about Alexis Park All Suite Resort

What time is resort check-in?

Standard check-in time is 4:00 pm.

Guests requesting an early check-in must contact the front desk for availability and approval

  • An early arrival fee of $25.00 is applicable if the guest would like to check-in prior to 11:00AM

What time is check-out?

Standard check-out time is 11:00 am.

Guests requesting a late check-out must contact the front desk for availability and approval

  • A late departure fee of that day's half rate is applicable if the guest would like to check-out until 4:00PM

                                    *NOTE: Late departures may not be available on high occupancy days*

Does the resort offer transportation from and to the airport or to the Las Vegas Strip?

Alexis Park All Suite Resort provides complimentary airport/hotel shuttle service for its individual arriving hotel guests, based on availability.

Reservations for pick-up and drop-off at the airport are required. Guests requiring pick-up from the airport may contact Guest Services at (702) 796-3300 upon airport arrival to be picked-up on the next scheduled run. 

  • Passengers arriving at Terminal 3 (International Terminal) will need to go to Terminal 1 (Zero Level) for the hotel shuttle service.

  • Shuttle Hours:  Airport to Hotel daily from 7:15 AM to 9:15 PM

                             Hotel to Airport daily from 7:00 AM to 9:00 PM

                             Planet Hollywood Every Hour from 11:30 AM to 7:30 PM

  • Guests requiring shuttle service for drop-off at the airport must sign up for a time at the Front Desk within 24 hours prior to their departure date.

  • Hotel also offers complimentary shuttle service, based on availability,  to and from the Las Vegas strip with a drop off/pick-up  point at Planet Hollywood.

Please contact Guest Services at (702) 796-3300 with any questions or additional information you may require

Does the resort offer internet access?

Alexis Park All Suite Resort provides a free internet Wi-Fi hotspot zone in the lobby/reception, restaurant, bar, and pool area (Pool 1 only).

A charge of $12.99 per 24 hour period per device will apply for internet connectivity in all suites.

Does the resort allow pets?

Dogs are welcome at Alexis Park All Suite Resort.

While at the resort, dogs must be on a leash at all times and must not be left unattended in the guest room for extended periods of time. Pets are not permitted in the Food & Beverage outlets and are not permitted in the pools because of health regulations.

No more than two animals per guest suite. A non-refundable Pet Deposit Fee of $50.00 per stay plus tax applies for all pets and will be added to your guest room folio. In the event extra servicing to the suite is required upon check-out, additional charges may apply.

Service animals are always welcome and exempt from the daily charge and the restrictions regarding the Food & Beverage outlets and Pool regulations.

No cats allowed.

Does the resort have a mandatory resort fee?

Unlike most other resorts, Alexis Park All Suite Resort currently does not have a mandatory resort fee.

What is the charge to use the health & fitness center?

Alexis Park All Suite Resort provides free admission to the Health and Fitness Center to all registered hotel guests. Children under the age of 18 must be accompanied by an adult. Open 7 days per week 5:00am to 11:00pm.